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Core Values

This goes much further than adherence to professional standards and ethics: it is about openness and prudent judgment. It is about being trustworthy and straightforward throughout all our working relationships.

 

How our clients and the market benefit from our values


  • Receive quality services in line with qualifications, professional commitment, and engagement term
  • Preserved client and business confidentiality and privacy of business secrets
  • Receive independent and objective advice-free from conflicts of interests and or undue influence
  • Partner   with professionals that act lawfully and ethically, and that encourage this behaviour in the business world.
  • We treat each other as equals. We all have a strong sense of responsibility to colleagues and the firm, and everyone has the right to operate with flexibility and freedom. We appreciate and recognise every individual’s strengths. We can be ourselves.

     

    How our clients and the market benefit from our values


  • Receive quality services in line with qualifications, professional commitment, and engagement term
  • Preserved client and business confidentiality and privacy of business secrets
  • Receive independent and objective advice-free from conflicts of interests and or undue influence
  • Partner   with professionals that act lawfully and ethically, and that encourage this behaviour in the business world.
  • We treat each other with consideration and respect and have a strong ethos of sharing and consultation. We go to great lengths to help each other out. We stand up for each other and do not have a blame culture

    this means...

    We Do:

    • Make time for any colleague who wants to talk through an issue
    • Help each other out by freely giving advice and sharing workloads
    • Ask for help when we need it, Share ideas, opportunities, knowledge and resources
    • Try to understand each other’s points of view
    • Accept that people will sometimes get things wrong
    • Learn from our mistakes
    • Support others when they are in difficult personal circumstances
    • Consult and involve others in decisions
    • Show consideration for people’s needs inside and outside work
    • Maintain a sense of humour and a positive attitude Act as one firm

    We Don't:

      1. Take advantage of the good nature of colleagues
      2. Condone self-promotion at the expense of others
      3. Always wait to be asked before we offer help
      4. Indulge in parochial, narrow-minded or petty behaviour
      5. Insist on doing things in our own way where there are agreed procedures or best practice
      6. Undermine, ridicule or criticise others behind their backs or in public
      7. Use email when other forms of communication would be more appropriate
      8. Blame others or punish genuine mistakes
      9. How our clients and the market benefit from our values

      10. Receive quality services in line with qualifications, professional commitment, and engagement term
      11. Preserved client and business confidentiality and privacy of business secrets
      12. Receive independent and objective advice-free from conflicts of interests and or undue influence
      13. Partner   with professionals that act lawfully and ethically, and that encourage this behaviour in the business world.

    Our client relationships are more than just business partnerships: we aim to understand people as well as business, and build long-standing relationships based on mutual respect and trust. We care about the success of our clients and are committed to delivering value. We adopt a professional approach and it is important that our clients enjoy working with us.

    This means...


    We Do:

  • Ensure we are accessible and quick to respond
  • Adopt a proactive approach
  • See our clients and communicate with them on a regular basis
  • Give high quality, constructive and tailored advice
  • Inform our clients of relevant developments that might interest them
  • Think about the needs of our clients
  • Take the time to understand our clients’ aspirations and service requirements
  • Analyse why client relationships succeed or fail
  • Develop and demonstrate expertise
  • Seek out, and respond to client feedback
  • Ensure we provide the best match of skills and personalities on our teams
  • Build relationships at all levels
  • We cut twice and deeper, seek facts, challenge assumptions, pursue facts and ensure that our reputation as trusted and objective business advisers is strengthened.
  • We Don't:

  • Let issues fester
  • Try to do everything ourselves when others could do it better
  • Oversell or spread ourselves too thinly
  • Control relationships to the detriment of client service
  • Leave things to the last minute
  • Deliver work that is less than of the highest quality
  • Abuse the personal relationships we have with our clients and the business community
  • How our clients and the market benefit from our values

  • Receive quality services in line with qualifications, professional commitment, and engagement term
  • Preserved client and business confidentiality and privacy of business secrets
  • Receive independent and objective advice-free from conflicts of interests and or undue influence
  • Partner   with professionals that act lawfully and ethically, and that encourage this behaviour in the business world.